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Miqobot 2 years, 5 months ago.
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So Ive been using Miqo for a few months and never had any issues and now out of nowhere this morning I keep getting
(9:40:30 AM) Hello! I am your Miqobot!
(9:40:30 AM) Connecting to catnip server…
(9:40:30 AM) Emergency! Couldn’t recognize catnip format!
(9:40:30 AM) Server connected! Do you have any catnip license?
(9:40:40 AM) I found the game! Let’s play together! :3
(9:40:43 AM) Searching for catnip with your license code…
(9:40:43 AM) Emergency! Couldn’t recognize catnip format!
(9:40:43 AM) Sorry, this is not a catnip license. Try again! 😉Not sure why its not working all of a sudden, catnip license is current.
This message indicates that something is blocking your Miqobot application from connecting to our license server.
There may be many different reasons why it happens and each of them usually requires a unique solution.If you require technical assistance, please contact our Tech Support directly and we will do our best to help you:
https://miqobot.com/#supportIt appears that several providers have decided to blacklist our License Server for some reason. It means that when your Miqobot application attempts to connect to the License Server, your ISP corrupts the communication channel and sends invalid data instead of a normal response.
In all user reports we received so far, the problem was caused by the ISP and it was resolved after switching to a VPN that allows bypassing the provider block. We have confirmed that users of the following ISPs are affected:- Comcast (Xfinity)
- Cox
- Charter
It is unknown what was the original reason behind their decision.
Since we do not have access to these ISP networks, we can not investigate this issue properly. The only data we can collect is what our users send in reports. But so far, we haven’t received any information that would allow us to pinpoint to the exact source.We have already contacted our hosting provider and several other parties responsible in order to arrange the whitelisting of our IP address.
However, it may take some time before this information propagates through your ISP database.In the meantime, if you are affected by this problem and can not bypass it on your own, please contact our Tech Support for additional assistance: https://miqobot.com/#support
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