trollfacedude

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  • in reply to: Bot News? #31985

    trollfacedude
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    I’ve supported Miqobot for 3 months now and I use the program daily (6-8 hours at least) and I have yet to run into a single problem which requires me to ask for support.

    Perhaps set a cap for personalized Miqobot assistance at “X” amount of requests per month, and people can pay more for extra support since you are investing more time to meet the needs of certain people. People’s first point of call should always be the forums where they can ask their peers for assistance.

    Honestly, how little the program has developed over the past 2 months is kind of annoying to hear. I would be happy to pay more for the program itself if it meant more updates and less customer service.

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