Saving Catnip licenses when reopen

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This topic contains 1 reply, has 2 voices, and was last updated by Miqobot Miqobot 5 years, 3 months ago.

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  • August 9, 2019 at 10:31 am #16500

    PMTboi
    Participant
    0

    Hello, after keying my catnip license and ticking the save button and login, when I close the app and reopened it I still need to rekey my license again. Do I need to open the app differently? Why isn’t my license saved whenever I reopen the app

    August 9, 2019 at 10:46 am #16502
    Miqobot
    Miqobot
    Keymaster
    1+

    Miqobot saves your license code in catnip.license file in encrypted format.
    Do you see this file being created next to your Miqobot application? If not, then something is blocking Miqobot from creating and managing her files.

    Please try the following solutions:

    1. Verify that the folder that Miqobot resides in is not restricted for write access.
    2. Move Miqobot to a different folder.
    3. Run Miqobot as administrator.
    4. Verify that your antivirus does not prevent Miqobot from creating files.
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