Help, Miqobot corrupted on fresh download?

Forum Forums Discussion Help, Miqobot corrupted on fresh download?

This topic contains 2 replies, has 2 voices, and was last updated by Miqobot Miqobot 5 years, 10 months ago.

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  • #10076

    Aggex
    Participant
    0

    So I have allowed it through my firewall and antivirus. disabled my firewall and antivirus. even on fresh downloads. It says

    “(WARNING) I was corrupted! Please:
    1. DO NOT RUN two different versions of Miqobot at the same time.
    2. WHITELIST Miqobot application in your antivirus and firewall.
    3. RESTART Miqobot after this.”

    This doesn’t change with a fresh download and a restart of my computer. Please help!

    #10077

    Aggex
    Participant
    0

    then when it is allowed. It still gives me that error. And then it will say

    “Connecting to catnip server…
    Emergency! Couldn’t recognize catnip format!
    Server connected! Do you have any catnip license?”

    Then when i input my catnip licence it goes back to the,

    “(WARNING) I was corrupted! Please:
    1. DO NOT RUN two different versions of Miqobot at the same time.
    2. WHITELIST Miqobot application in your antivirus and firewall.
    3. RESTART Miqobot after this.”

    #10078
    Miqobot
    Miqobot
    Keymaster
    1+

    We have investigated your issue.
    According to our logging system, an antivirus or firewall is still blocking Miqobot from accessing the application files on your computer.

    These files reside in the following directory: %temp%\miqobot\
    This is how it looks like in file explorer:

    help-general-02

    The files in question are:
    – miqocraft.dll
    – miqodraw.dll
    – miqoradar.exe

    If you don’t see these files in %temp%\miqobot\ directory, then most likely your antivirus has destroyed them.
    Depending on your antivirus software, you might have to whitelist Miqobot application files and the folder they reside in.

    We also recommend to report this behavior to your antivirus vendor so they would be able to fix your problem in the next update.

    You can also find more information in the following threads:
    miqoradar.exe showing as virus
    miqradar.exe showing as virus (a follow up)

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